About
Shop Update
Due to shop relocation and Covid-19 disruptions Jason Ingrodi's guitar shop will not be accepting any new orders at this time. For orders that were already placed, please note that normal build esitmates do not apply and delays are to be expected. If you would like to be notified when new orders are once again open please contact us and we will do our best to notify you at that time. We apologize and are working hard to make sure all current builds are moving as quickly as possible.
Jason Ingrodi's Guitar Shop is a custom guitar building and repair shop established in 2000. Specializing in “one off” custom guitars, and individual signature models.
Custom order terms and conditions
- The average wait time for a custom build is 7-9 months. We are a one (and sometimes two) man shop so based on number of orders the wait time can change. We will do our best to keep you informed as to where the instrument is in the build process. Please do not email for weekly updates as that will only further delay things by pulling us away from building. We are doing our best. ATTN: As noted above current build times are longer than average.
- All custom orders require a deposit of 50% of the total cost. Once the instrument has been started the deposit is non-refundable. We understand that life events happen and will be happy to help with any potential issues including putting a hold on the build however that will not hold your place in line and when the build restarts your wait time will reset.
- All sales are final. Unless related to legitimate build defects no returns will be accepted. We will work as hard as we can to make sure that you are happy with the final product and that it is the best it can be.